Tour operators should know that tour booking software is necessary for their tour business. Tour booking software can make tour operations more efficient and help tour operators save time and money, sell more direct bookings, and reduce the risk of errors.
什么是旅游预订软件？
旅游预订软件（在线预订系统）是一个计算机程序，帮助旅游经营者经营他们的旅游业务--更有效率。
It can help you manage the whole booking process. Common features include - schedule tours, sell multiple tours, grow online sales, grow direct bookings, process payments, send invoices, payment details, booking data, and customer data.
- 渠道管理
- 产品管理
- 客户关系管理
你需要在市场上众多的软件中选择一个能满足你独特需求的软件程序。在选择旅游和活动的在线预订系统时，明智的做法是考虑你的旅行社 业务规模和你的 预算。
如何为您的 企业选择最佳的旅游运营商软件
TicketingHub has been helping more than 200 tour operators and businesses in different industries for over six years. We have compiled what tour businesses should consider before deciding which booking platform to integrate with - to ensure that you have picked the top tour operator software platform that meets your current needs and future goals- and step ahead in the travel industry.
第1步：确定业务目标
这并不意味着软件对别人有用，也会对你有用!每个企业都有其独特的需求、运作和目标。
So when selecting an online tour booking software, tour operators should first define their business needs and goals.
以下是评估你的业务目标的四种方法。
1.与你的团队交谈
在你开始研究使用哪种在线系统之前，先与你的团队讨论他们的需求。
- 考虑和分析你的企业的每一个关键部分，从行政到财务、营销、运营和销售。
- 弄清楚他们目前的哪些关键要求没有得到满足。
- 然后，将这份清单与你公司的总体目标相一致。
这样做有助于你了解你的公司需要什么旅游和活动管理软件。这第一步有助于为你的研究打下基础。
TicketingHub提供团队管理功能。轻 松地将导游分配到特定的旅行团、多日游和活动中，并直接通过他们的电子邮件自动发送舱单!
2.使你的名单与你公司的目标相一致
在你的团队提供了他们的意见后，你编制了你的 "必须有 "和 "不错 "的清单。接下来，将你的企业目标添加到这个列表中，以便在这两栏之间建立明确的区别。
Although it's helpful to have a particular feature for a tour booking system, you shouldn't invest in it if it doesn't align with your goals. Again, keeping your focus on what matters to your business is the key.
"2021年的整体利润达到26万美元，与2020年的5万美元相比，形成了鲜明的对比，比2019年的整体总额增长了近40%。"什么帮助？"这一增长主要来自于门票销售......通过使用TicketingHub，使迎合公园游客的能力更加有效，并有助于提供与前几年相比更详细的客户数据。"-金斯顿的《自由报》。
阅读案例分析。狮子水冒险乐园在整合TicketingHub一年内获得超过400%的利润增长。
3.考虑现有的管理手段
对你的企业的所有各种工具进行评估，将有助于你确定你目前花了多少钱。
Most destination management companies use various tools to meet a wide range of demands. Before you know it, there are up to ten tools in circulation that don't even communicate with one another. Your data is stored in various formats across various platforms, and you're paying for multiple subscriptions on your credit card each month.
旅游和活动经营者之所以喜欢TicketingHub，是因为它是一个一体化的解决方案，具有超级方便的访问和直观的设计和界面--从团队和客户管理到库存/资源控制，从自动化工具到POS系统，从深入分析到产品和礼品券的追加销售
4.考虑你的预算
When looking for tour operator software, remember to consider your tour operator business' budget. All booking systems are not created equal, and some are more expensive (consumer fee, booking fee, and pricing plan) than others. So make sure you select affordable solutions that will meet the activity bookings needs of your business.
TicketingHub offers the most advanced tour operator software with no consumer fees and charges only 3% of online credit card bookings with free set-up fee, and without monthly fee and POS costs. Alternatively, for small operators, if you prefer a more customized pricing plan, contact us for a customized payment plan with a monthly fixed charge or a lower percentage.
第2步：检查可用的旅游经营者软件供应商
在你评估了你的业务需求和目标之后，是时候研究旅游经营者软件供应商了。
有许多在线预订系统，所以研究适合你的业务的系统是明智的。
在今天的市场上，最受欢迎的是。
- 码头码头(FareHarbor)
- 锐兹迪
- 检查前台
- 票务中心
- Peek Pro
在寻找合适的预订软件时，请考虑以下问题。
1.首先，该公司是否稳定并在增长？
在寻找旅游经营者软件时，考虑公司的稳定性至关重要。
一些公司发展迅速，扩张迅速，而另一些公司则更加成熟，在市场上的时间更长。
世界上最聪明的房间Electric Gamebox，现在用TicketingHub销售门票和旅游。了解是什么让他们改用。Electric Gamebox选择TicketingHub巡演排期软件的原因
选择一个稳定的、快速增长的、有可靠声誉的公司是至关重要的。
- 他们是否在迅速扩张？
- 他们在旅游经营者行业中是否知名并受到尊重？
- 他们提供什么类型的旅游经营者软件？
不是所有的在线预订系统都提供相同类型的软件。一些供应商提供更全面的软件，而其他供应商则提供更具体的软件，可能更适合你的业务。
当务之急是研究你所有的选择，找到最适合你具体需求的供应商。
美国和欧洲的行业领导者信任我们的票务系统和在线预订，包括CitySightseeing、埃及金字塔表演（声光表演）、秘密美食之旅、新欧洲之旅、伦敦桥、芝华士活动、Sipsmith酒厂等
2.客户支持情况如何？
一些供应商有一个24/7的客户支持团队，而其他供应商只有在特定时间内有一个客户支持团队。
此外，还要考虑客户服务的质量。
- 这值得吗？
- 与他们取得联系容易吗？
- 他们的客户怎么说？
TicketingHub的客户服务团队提供快速的响应时间，帮助客户跟踪他们的旅游。
- 现场帮助和操作指南
- 即时聊天支持
- 客户代理
3.结账流程是否值得信赖？
结账流程是完成购买的过程。但是，首先要确保它是值得信赖和易于使用的。
这将确保客户在购票时有一个积极的体验，并增加回访的可能性。
TicketingHub提供了一个5步结账流程，快速、简单、值得信赖，确保了客户的顺利体验。
4.后台软件对工作人员来说是否容易使用？
后台软件是运行公司的程序。如果它不容易使用，员工将无法有效地运行后台程序。相反，他们很可能会找到其他方法来完成任务，如使用未经批准的软件甚至是纸笔。
确保你选择的在线预订软件有一个易于使用的后端，以便工作人员能够有效地管理任务。
TicketingHub的在线预订软件易于使用，可帮助旅游团和活动有效地管理资源，并轻松地直接预订--所有这些都在一个集中的仪表板上进行!
第3步：检查特征
1.使用的便利性
假设你打算每天都使用它。它也应该容易浏览，所以你不会花更多的时间学习如何操作而不是实际使用。
特别是对于用户来说，你的日程安排软件应该有一个友好的界面，允许简单的结账流程，这样你就不会给他们任何改变主意的机会。
2.库存或资源管理
你选择的旅游经营者软件应该有一个在线门户，以实现强大的库存和资源管理功能。这些可以帮助你有效地管理你的资源，甚至在你的移动设备上。
直观的资源管理允许你轻松添加和编辑预订数据。它还应通过实时日历功能反映门票的实时可用性；例如，如果客户预订旅游并在线或亲自付款，你的仪表板将自动显示预订、客户信息和付款细节。
- Live booking Calendar - Suitable for group tour bookings and time-slotted events. It makes it easy for your guests to find and schedule trip planning and dates for their chosen food tours, multi-day tours, or tour packages, for instance.
- 现场分析-- 比较来自TripAdvisor、Google、Facebook等社交推荐的销售额。
- 数据同步-- 所有多个渠道都同时更新当前的旅游团、日期、价格和容量。
- 可用性日历-- 创建即将到来的日期和时间段，以满足热门预订日的需求，届时你可以一目了然地知道有多少门票已经售出。
3.可定制的界面和多功能的布局
理想情况下，你应该能够定制你的旅游预订引擎以满足你的需求。因此，布局应该是多功能的，使你能以你认为合适的方式管理和查看你的数据。
通过TicketingHub的旅游经营者软件，您可以选择以您需要的方式管理旅游。
- 在静态页面或弹出式按钮（默认）上嵌入你的结账。
- 改变前景颜色或按钮颜色，或用你的设计取代按钮，以改善你的结账体验。
阅读。布达佩斯城市观光通过TicketingHub销售更多门票。
4.深入的分析和报告
In-depth analytics and reports are imperative for tour and activity operators as they allow you to track the success of your tour and activity business and grow tour bookings in less time. With the right software, you can view data such as:
- 客人历史--查看客人的详细名单（姓名、电子邮件、电话号码和预订日期）。
- 门票销售--按巡演、日期和时间查看门票销售明细。
- 预订来源--发现你的客人在哪里找到你的旅游细节和预订表格。
- 收入--查看旅游产生的收入的详细摘要。
通过TicketingHub的旅游经营者软件，您可以查看所有这些数据，并对您的旅游业务做出更明智的决定。
TicketingHub让你可以。
- 基于他们的电子邮件地址来识别回头客，使你能够为你最忠诚的消费者开始一个强大的忠诚度计划。
- 分析业绩票销售和产品销售，并衡量一段时间的增长。
5.自动化工具
排班软件的便利之处在于，它减少了活动提供者完成基于预约的企业所涉及的许多耗时的琐事的时间。
- 自动化的电子邮件
- 候补名单
- 安排工作
- 自动通知
- 入职流程
因此，如果你的旅行社公司旨在尽可能快地运作，你必须在可行的情况下尽可能多地实现操作自动化。
TicketingHub提供Magic Link和Waiting List功能。
- 魔力链接-- 允许客户改变他们的预订，而不必打电话给客户服务部或在前台排队等候。只需让他们按照确认邮件中提供的链接进入预订页面，他们就可以在那里对他们的预订要求进行所有的修改，他们需要在网上进行修改!
- 等待名单-- 看看人们是否有兴趣预订目前没有的日期，看看他们更喜欢安排什么日期。这样你就可以专注于安排可销售的旅游，而跳过那些没有人愿意预订或安排的旅游。
- 信息广播--自动推送短信和电子邮件，让你的客人了解他们的预订的更新和变化，同时也让他们知道重复预订。
6.支付整合
说到在线预订系统，支付整合和支付处理是至关重要的。有了TicketingHub，您可以轻松地处理付款，并与各种付款处理机构整合，接受您的旅游的在线付款。
TicketingHub集成了多达130个支付网关，让您的客人/用户以他们想要的方式进行支付预订过程
什么是最有效的旅游经营者预订软件？
Selecting the right booking software for your tour operator business can be an intimidating task. However, by considering relevant factors such as budget, business needs and goals, checkout flow, and features, you can decide which tour scheduling software is right for you.
TicketingHub的在线分销和预订软件提供所有这些功能和更多的功能，以帮助旅游业的旅游和活动经营者更有效地经营他们的业务。
今天就查看TicketingHub!
TicketingHub软件解决方案为每个用户提供了截然不同的预订体验和解决方案。我们的在线预订引擎采用最创新的云端技术。
此外，我们的在线预订引擎允许您的旅行社业务升级您的产品，以动态价格销售，并与第三方集成连接，在一个地方更好地建立您的品牌和服务。
Our world-class online booking platform has been helping over 200 tour and activity providers sell more direct bookings, streamline online reservations, and generate more revenue in less time.
If you're looking for a complete tour operations management solution with all the features and best value you need to run your tour operator business, look no further than TicketingHub.
通过我们的用户友好型软件，你可以管理你的资源，与管理CRM整合，自动执行任务，查看深度分析和报告，实时监控销售，并与各种在线支付处理器、销售渠道、多种渠道以及你选择的CRM软件供应商整合。
使用TicketingHub，销售更多，管理更少!
- Customizable Booking Widget
- 最佳客户支持
- 自动化工具
- 5分钟的超快速整合
今天就试试TicketingHub吧!获取免费演示，体验TicketingHub的与众不同!
查看我们的免费指南，了解如何有机地增加在线预订。这就是我们的6步综合指南，大幅提高旅游和票务网站的转换率!
Frequently Asked Questions:
What is a tour booking system?
A tour booking system is an online software solution specifically designed for tour and activity companies like TicketingHub. It allows tour and activity operators to manage reservations, payments, and day-to-day operations of their business, streamlining the booking management process. Many systems operate in the cloud, providing a cloud-based solution for companies to manage and grow their business.
How do you do a booking system?
To establish a booking system, especially an adventure booking software for tour and activity businesses:
- Research top tour operator software to compare and save on features that match your business needs.
- Ensure the software offers real-time availability, payment processing, and seamless integration with other solutions.
- Set up online booking functionalities, making sure the system is optimized for mobile devices to increase direct sales.
- Implement payment gateway solutions to process payments securely.
- Integrate with tools like Google Analytics for tracking and marketing software to attract more customers.
Why is a booking system important?
Booking systems, especially online booking software, are essential for tour and activity providers as they:
- Simplify the reservation process.
- Provide a unified platform for managing bookings, customer information, and payments.
- Offer centralized invoicing and calculations, saving time and reducing errors.
- Enable businesses to receive online bookings, increasing sales.
- Offer seamless integration with sales channels, travel agencies, and destination marketing professionals.
What booking software do travel dealers use?
In the activity industry, travel dealers, often referred to as travel agents, require specialized software to streamline their operations and grow their business. The responsibilities of these travel specialists encompass:
- Scheduling: Coordinating with tour and activity operators to create optimal schedules.
- Excursion Application Creation: Utilizing tour operator software to craft unique experiences and tours for clients.
- Consultation Services: Advise clients on the best tour and activity options based on their preferences.
- Activity Booking: Using advanced adventure booking software to reserve spots for clients in various activities.
- Vendor Negotiation: Collaborating with tour and activity providers to get the best deals and packages.
- Personalized Tours: Crafting chic, customized itineraries that cater to individual customer needs.
- Budget Management: Finding top tour options that align with a client’s budget.
Given the diverse nature of their tasks, travel dealers lean on several online software solutions. Typically, these fall into four main categories:
- Travel Booking Software: Centralized solutions for reservations, online payments, and managing bookings. This cloud-based tool aids in direct sales, enabling real-time availability and seamless integration with other platforms.
- Tour and Itinerary Builders: Software designed for crafting cutting-edge itineraries and tour packages, ensuring customers get a unified platform for their travel needs.
- Accounting Software USA: Essential for the financial side of the business, helping dealers keep their finances up-to-date and streamlined.
- CRM Software and Marketing Software: Tools that store customer information, track interactions, and launch marketing campaigns. This software integrates with other online booking systems to ensure a cohesive strategy for attracting more customers and managing bookings effectively.
How do I set up a travel tour?
For tour operators setting up a travel tour:
- Understand your target customers and craft chic, cutting-edge itineraries.
- Collaborate with destination management companies and travel specialists.
- Use tour operator software to manage bookings, create custom events, and operate multi-day tours.
- Promote via various sales channels, including direct sales on your website and through travel agents.
How does a tour operator package a tour?
Tour operators can package a tour by:
- Research destinations and activities, often liaising with activity companies and destination marketing professionals.
- Use tour operator software to craft packages, incorporating pricing, availability, and itinerary details.
- Collaborate with travel companies, travel agents, and other partners for package distribution.
- Offer options for multi-day tours, using software to manage and keep information up to date.
Here's our guide to help you create tour packages that sell: 8 Tips on How to Sell Tour Packages That Will Surely Pay Off
What are the 3 main functions of a tour operator?
Tour operators primarily:
- Design and package tours, incorporating activities and destinations suitable for their target audience.
- Use cloud-based tour operator software to manage reservations, real-time availability, and customer information.
- Collaborate with destination marketing professionals, travel agents, and other activity operators to market and sell tour packages.
What booking software do travel agents use?
Travel agents utilize a variety of online booking systems, including:
- 码头码头(FareHarbor)
- 活动介绍
- 票务中心
- 窥视
- 检查前台
- おります
- Rezgo
- TrekkSoft
The ideal software streamlines the reservation system, integrates payment processing, and offers real-time availability to ensure seamless bookings.
What is the difference between a travel agent and a tour operator?
While both are pivotal players in the tourism industry:
- A travel agent primarily deals with selling and organizing tours provided by tour operators or other providers. They are the intermediaries between customers and travel service providers.
- A tour operator creates and packages the tours, directly dealing with the various components like accommodations, activities, and transport.
How do travel agents make bookings?
Travel agents:
- Use booking software optimized for the tourism industry, providing real-time availability.
- Collaborate with tour and activity operators, accessing a unified platform for product management and reservations.
- Process bookings and payments, often via integrated payment gateways, ensuring a smooth experience for customers.
What are the 5 types of tour operators?
There are various types of tour operators in the tourism industry:
- Inbound Operators
- Outbound Operators
- Domestic Operators
- Ground Operators
- Specialist Operators
Each type serves specific roles, catering to different segments of travelers and destinations.
How might a tour operator use CRM?
A tour operator might use a CRM (Customer Relationship Management) tool to:
- Track interactions with potential and existing customers.
- Store customer information, preferences, and travel histories.
- Integrate with online booking systems for seamless reservations.
- Analyze data for marketing campaigns, aiming to attract and retain more customers.
