Feedbacks from Capterra website
This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.
Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.
The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.